Privacy Policy

Protecting Your Privacy

Because we do recognize that protecting the privacy of the information provided as you browse this website (“Site”) is a fundamental responsibility which we have to our clients and potential clients, we think it is important for you to understand when and why we collect personally identifiable information and how we may use it. If in the future, we change that policy, we will notify you.

As a rule, we gather information from users of Chatham Web Services, with the sole intention to offer hedging and interest risk management reports and services on par with the level of excellence our web clients have come to rely on. We therefore collect only such information which ensures that your access to your secured suite of Web Services is both efficient and finely customized to your specific preferences. None of the data collected is shared with a third party, unless required by law.

Data We Gather When You Browse This Site

When you visit this Site we gather the following information:

  • your remote IP (Internet address)
  • the type of browser you used
  • the date and time of your visit
  • the link or URL you may have used to access our site
  • your login name, which is stored as a cookie on your machine (and lasts no longer than one month) to expedite your login process the next time you access your Chatham Web Services

NOTE: Your password is NOT collected. This Site provides your browser a secure communication channel which allows your password to be communicated in a safe manner.

We use collected information to:

  • customize your experience and streamline the body of information accessible to you when you browse this Site
  • personalize advertisements that third-party vendors (including Google) may present to you when you browse other sites
  • document and respond to any technical difficulties you may experience while navigating this Site
  • help us provide you with online reports designed to conform to your specific proprietary business needs

Personal Data We Collect When You Visit This Site

We also collect information when you voluntarily submit it to us. Throughout our site, we provide the opportunity to register for an event or conference, order a white paper, or participate in an online survey. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether or not you want to provide it. If you choose to provide information, it will be used by us to let you know in the future about other services, events or publications provided by Chatham or its affiliates which may be of interest to you, but your information will not be shared with any third parties that are not affiliated with Chatham, unless required by government authorities, such as for national security or law enforcement requirements. None of Chatham’s affiliates will transfer your information to third parties or use it for any purpose other than those disclosed to you (unless required by law as described above). If at any time you wish to opt out of receiving future notices from us about other services, events, or publications, please send an email to:

This Site Uses Cookies to Customize Your Browsing Experience

When you access the Site, your login name and /or a record of your visit is stored as a cookie on your machine. A cookie is a very small, lightweight file either stored on your machine or written to your browser memory. If stored in your browser memory, the cookie is only remembered until you close your browser. Information stored as a cookie is therefore either short-lived on your machine or lasts until you close your browser. If stored on your machine, it is set to last until a certain date and time after which your machine automatically discards it. Cookies are safe, standard, and industry-wide machine-readable files. They are NOT executable programs. Therefore they CANNOT do any harm to your machine or any files stored on your machine, and by design are limited in size to a few kilobytes.

Web Services provided to you on this Site use short-lived session cookies to significantly customize the site experience to meet your specific business needs. Although you may choose to disable your browser’s ability to accept cookies, doing so significantly degrades the degree to which you are able to access the high quality Web Services our clients have come to expect from Chatham Financial.

In addition, Chatham Financial uses cookies to customize online advertisements served by vendors (including Google) to suit website visitors’ particular interests. These vendors may serve online advertisements based on your previous interaction(s) with To opt-out of all personalized ads, visit the Network Advertising Institute at

Data You Provide or Receive Is Exchanged Via Secured Channels

All exchanges of information between your machine and this Site are handled via a secured communication channel. When you provide information, it is sent through a secure session established with industry standard Secure Socket Layer (SSL) technology. This technology protects your data while it is transferred over the Internet. Further, Chatham Financial regularly engages independent experts to perform penetration tests and other security reviews on our systems to ensure your information is protected from access by others.

How You Can Access or Correct Your Information

You have the right to access your personal data. You can access or correct any personally identifiable information that we collect online and maintain via the information found on the Contact Us pages. We use this procedure to better safeguard your information.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Our Commitment to Enforcing Our Policy

We have established a review procedure to regularly assess how we are meeting the privacy commitments set forth in this Policy, and we have provided an independent way to resolve complaints about our privacy practices.

EU-US and Swiss-US Privacy Shield Dispute Resolution Procedure

Chatham Financial Corp. complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from European Union member countries and Switzerland, respectively, to the United States.  Chatham Financial has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.  If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification page, please visit In compliance with the EU-US and Swiss-U.S. Privacy Shield Principles, Chatham Financial commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Chatham Financial at:

Chatham Financial Corp.
Attn: General Counsel
235 Whitehorse Lane
Kennett Square, Pennsylvania 19348

Chatham Financial has further committed to refer unresolved privacy complaints under the EU-US and Swiss-U.S. Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.


Chatham Financial Corp. is subject to the investigatory and enforcement authority of the Federal Trade Commission (FTC). 

In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Chatham Financial is potentially liable.

If you have any questions regarding this policy, please contact:

Chatham Financial Corp.
Attn: General Counsel
235 Whitehorse Lane
Kennett Square, Pennsylvania 19348

Effective April 11, 2017