Privacy Policy

Protecting Your Privacy

Because we do recognize that protecting the privacy of the information provided as you browse this "Site" is a fundamental responsibility which we have to our clients and potential clients, we think it is important for you to understand when and why we collect personally identifiable information and how we may use it.

As a rule, we gather information from users of Chatham Financial Web Services, with the sole intention to offer hedging and interest risk management reports and services on par with the level of excellence our web clients have come to rely on. We therefore collect only such information which ensures that your access to your secured suite of Web Services is both efficient and finely customized to your specific preferences. None of the data collected is shared with a third-party.

Chatham Financial complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Chatham Financial has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Chatham Financial’s certification, please visit http://www.export.gov/safeharbor/.

Data We Gather When You Browse This Site

When you visit this "Site", we gather the following information:

• your remote IP (Internet address)
• the type of browser you used
• the date and time of your visit
• the link or URL you may have used to access our site
• your login name which is stored as a cookie on your machine ( and lasts no longer than one month) to expedite your login process the next time you access your Chatham Web services

NOTE: Your password is NOT collected. This "Site" provides your browser a secure communication channel which allows your password to be communicated in a safe manner.

We use collected information to:

• customize your experience and streamline the body of information accessible to you when you browse this "Site"
• document and respond to any technical difficulties you may experience while navigating this "Site"
• help us provide you with online reports designed to conform to your specific proprietary business needs

Personal Data We Collect When You Visit This Site

We also collect information when you voluntarily submit it to us. Throughout our site, we provide the opportunity to register for an event or conference, order a white paper, or participate in an online survey. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether or not you want to provide it. If you choose to provide information, it will be used by us to let you know in the future about other services, events or publications provided by Chatham or its affiliates which may be of interest to you, but your information will not be shared with any third parties that are not affiliated with Chatham. None of Chatham’s affiliates will transfer your information to third parties or use it for any purpose other than those disclosed to you.

This “Site” Uses Cookies to Customize Your Browsing Experience

When you access the authenticated parts of this web site, the "Site" stores your login name as a cookie on your machine. A cookie is a very small lightweight file either stored on your machine or simply written to your browser memory. If stored in your browser memory, the cookie is only remembered until you close your browser. Information stored as a "cookie" is therefore either short-lived on your machine ( or lasts until you close your browser). If stored on your machine, it is set to last till a certain date and time after which your machine automatically discards it. Cookies are safe standard industry-wide machine-readable files. They are NOT executable programs. Therefore they CANNOT do any harm to your machine or any files stored on your machine, and by design only limited in size to a few kilobytes.

Web Services provided to you on this "Site" are significantly customized with the aid of short-lived session cookies to meet your specific business needs. Although you may choose to disable your browser’s ability to accept cookies, doing so significantly degrades the degree to which you are able to access the high quality Web Services our clients have come to expect from Chatham Financial Corporation.

Data You Provide or Receive Is Exchanged Via Secured Channels

All exchange of information between your machine and this "Site" are done in a tightly secured communication channel. When you provide information, it is sent through a "secure session" established with Secure Socket Layer (SSL). This technology protects your data while it is transferred over the Internet. Further, this "Site" and our entire systems of servers conform to the SAS 70 protocols, which guarantee that all data exchange is guarded with industry-standard security technologies to protect your information from access by others.

How You Can Access or Correct Your Information

You can access or correct any personally identifiable information that we collect online and maintain via the information found on the Contact Us pages. We use this procedure to better safeguard your information.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

BBB Safe Harbor Privacy Dispute Resolution Procedure

In order to comply with the European Safe Harbor Principles, Chatham Financial commits to the resolution of complaints about your privacy and our collection or use of your personal information. We have committed to resolve any complaints by European Union citizens relating to this policy, which cannot be resolved directly with our company, through BBB EU Safe Harbor, a dispute resolution procedure administered by the Council of Better Business Bureaus, Inc.

If you have any questions regarding this policy, please contact:

Chatham Financial Corp.
Attn: Miriam Steinberg
235 Whitehorse Lane
Kennett Square, Pennsylvania 19348

If you do not receive acknowledgment of your complaint or your complaint is not satisfactorily addressed by Chatham Financial, you should then contact:

Counsel of Better Business Bureaus, Inc.
BBB EU Safe Harbor
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203
Phone: 703-276-0100
Web: www.us.bbb.org
Email: eusafeharbor@council.bbb.org